Terms and Conditions

TERMS & CONDITIONS

OVERVIEW
This website is operated by Charlotte Vancouver. Throughout the site, the terms “we”, “us”, and “our” refer to Charlotte Vancouver. By accessing our website or making a purchase, you agree to be bound by the terms, conditions, and policies outlined below.

These Terms & Conditions apply to all users of the website, including visitors, customers, and anyone who interacts with our services.

By using our website, you confirm that you have read, understood, and accepted these Terms. If you do not agree, you should not use our website or services.

We reserve the right to update or modify these Terms at any time. Your continued use of the website means you accept any changes.

SECTION 1 – USE OF OUR WEBSITE
By using this website, you confirm that you are at least the age of majority in your place of residence.

You agree not to use our products or services for any illegal or unauthorized purpose, including violating copyright laws or other regulations.

You must not transmit any harmful code such as viruses, malware, or other destructive elements.

Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.

You understand that any information you provide (excluding payment details) may be transferred across networks and adapted to meet technical requirements. Payment information is always encrypted for security.

You may not reproduce, copy, sell, or exploit any part of our service without our written consent.

Section headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – INFORMATION ACCURACY
We strive to ensure that all information on our website is accurate and up to date, but we cannot guarantee completeness or accuracy at all times.

All content is provided for general information purposes only and should not be solely relied upon when making decisions.

We reserve the right to update or change content at any time without prior notice.

SECTION 4 – PRODUCTS, PRICES & CONTRACT
All products displayed on our website are presented as an invitation to purchase and do not constitute a legally binding offer.

By placing an order, you are making an offer to purchase a product. You will receive an order confirmation email, but this does not constitute acceptance of your order.

Prices may change at any time without notice. We reserve the right to modify or discontinue products or services at our discretion.

All purchases are subject to applicable warranty rights as required by law.

SECTION 5 – PRODUCTS & AVAILABILITY
Some products may only be available online and in limited quantities.

We do our best to display product colors and images accurately, but we cannot guarantee that your device will show them exactly as intended.

We reserve the right to limit or refuse sales to any individual, region, or jurisdiction.

Products may be shipped directly from our fulfillment partners. Any customs duties, taxes, or import fees are the responsibility of the customer.

SECTION 6 – ORDER INFORMATION
We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel quantities purchased per person, household, or order.

If an order is changed or canceled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and complete information and to keep your details up to date.

SECTION 7 – THIRD-PARTY TOOLS
We may offer access to third-party tools or services that we do not control.

These tools are provided “as is” without warranties or guarantees. Use of these tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS
Our website may include links to external websites.

We are not responsible for the content, policies, or practices of these third-party sites.

Any transactions or interactions with external websites are your responsibility.

SECTION 9 – USER COMMENTS & FEEDBACK
If you submit feedback, ideas, or other content, you agree that we may use, edit, and publish it without restriction or compensation.

We are not obligated to keep submissions confidential or respond to them.

You agree not to submit unlawful, offensive, or misleading content or anything that violates the rights of others.

SECTION 10 – PERSONAL INFORMATION
Your personal information is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS
Occasionally, our website may contain errors or inaccuracies related to product descriptions, pricing, or availability.

We reserve the right to correct such errors and to update or cancel orders if necessary, without prior notice.

SECTION 12 – PROHIBITED USES
You may not use our website for:
Illegal activities
Violating laws or regulations
Infringing intellectual property rights
Harassment or discrimination
Providing false or misleading information
Uploading malicious software
Collecting personal data of others
Spam, phishing, or similar activities

Violation of these rules may result in termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES
We do not guarantee that our website or services will always be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available” without warranties of any kind, unless required by law.

Your use of our services is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Charlotte Vancouver shall not be liable for any damages resulting from the use of our website or products.

This includes indirect, incidental, or consequential damages.

SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold Charlotte Vancouver harmless from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.

SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 17 – TERMINATION
These Terms remain in effect unless terminated by you or us.

We may terminate your access to our services at any time if you violate these Terms.

SECTION 18 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of the Netherlands.

SECTION 19 – REFUSED OR RETURNED PACKAGES
If an order is refused upon delivery or not collected, it may be returned to our warehouse.

In such cases, a fee may be deducted from the refund to cover shipping and handling costs.

SECTION 20 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.

It is your responsibility to review this page regularly. Continued use of the website means you accept any updates.

SECTION 21 – CONTACT INFORMATION
If you have any questions about these Terms & Conditions, please contact us at:
info@charlotte-vancouver.com